These Terms & Conditions (“Terms”) govern your use of the website of Qingdao Shin Innovation Technology Co., Ltd. (“we”, “us”, “our”) and the purchase of our products (intelligent parking lifts, automated parking systems, puzzle parking systems) and services (custom parking solutions, installation guidance, after-sales support). By accessing our website, submitting inquiries, placing orders, or engaging in any business activity with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. General Provisions
- These Terms shall be read together with our Privacy Policy, which governs the collection and protection of your personal and business information. Using our website and services constitutes your acceptance of both these Terms and our Privacy Policy.
- We reserve the right to modify these Terms at any time without prior notice. The updated Terms will be posted on this page, and the revised date will be indicated at the end. Your continued use of our website or services after modifications constitutes your acceptance of the updated Terms.
- Our website and services are intended for business customers (companies, organizations) seeking intelligent parking equipment and custom solutions, not for individual consumers. By using our services, you confirm that you are acting on behalf of a legitimate business entity.
2. Website Use
- You agree to use our website only for legitimate business purposes, including inquiring about intelligent parking equipment, requesting custom solutions, and placing orders. You shall not use our website for any illegal, fraudulent, or harmful activities.
- You shall not copy, reproduce, distribute, modify, or reverse-engineer any content, images, or information on our website (including product specifications, solution designs, and SEO content) without our prior written permission.
- We are not liable for any errors, omissions, or inaccuracies in the information displayed on our website (including product details, quotations, and project cases). All information is provided for reference only, and the final agreement shall prevail.
3. Product & Service Provisions
3.1 Product Quality & Certification
All our intelligent parking equipment (including two-post lifts, four-post lifts, vertical lifting parking garages, puzzle parking systems) complies with CE, EN, and other international standards, and is subject to strict quality control before delivery. We provide official test reports and certification documents for all products to meet your export and project acceptance needs.
3.2 Custom Solutions
When you request a custom parking solution, you shall provide accurate and complete information (including site size, parking space quantity, floor height, application scenario, and local compliance requirements). We will provide a detailed solution and quotation within one week based on the information you provide. The final solution shall be confirmed in writing by both parties.
3.3 Installation & After-Sales Support
We provide detailed installation manuals, video guidance, and online technical support for all parking equipment. On-site installation guidance can be arranged for large-scale overseas projects, with additional costs negotiated separately. Our after-sales service is subject to the warranty period specified in the order agreement.
4. Orders & Payments
- All orders for intelligent parking equipment and custom solutions must be confirmed in writing (including email, signed contract). The order shall specify product specifications, quantity, delivery time, payment terms, and other key details.
- Payment terms shall be negotiated and agreed upon by both parties. Generally, we require a certain percentage of advance payment before production, and the balance shall be paid before delivery. Failure to pay on time may result in order delay or cancellation.
- If you need to cancel or modify an order after confirmation, you must notify us in writing. Cancellation or modification fees may apply, depending on the production progress of the parking equipment or the development progress of the custom solution.
5. Delivery & Logistics
- We provide global sea freight services for our products. The delivery time specified in the order is an estimate; we will make every effort to deliver on time, but we are not liable for delays caused by force majeure (including natural disasters, customs delays, and logistics disruptions).
- We are responsible for packing the parking equipment in accordance with export standards to prevent damage during transportation. You shall inspect the goods upon receipt; any damage or shortage must be reported to us in writing within 3 working days, accompanied by relevant evidence (such as photos and inspection reports).
- Import duties, taxes, and other fees incurred in your country/region shall be borne by you. We will provide all necessary export documents (commercial invoice, packing list, CE certificate, bill of lading) to assist you in customs clearance.
6. Liability & Disclaimers
- We are liable for product quality issues caused by manufacturing defects within the warranty period. Our liability is limited to repairing or replacing the defective parts (or products), and we are not liable for any indirect losses (including business losses, project delays, and other related losses).
- We are not liable for any losses caused by your improper use, installation, or maintenance of the parking equipment, or failure to provide accurate information for custom solutions.
- Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or services of these third-party websites; your use of these links is at your own risk.
7. Intellectual Property Rights
- All intellectual property rights (including trademarks, patents, copyrights, and trade secrets) related to our products (intelligent parking equipment), solutions, website content, and brand belong to us.
- You shall not use our intellectual property rights without our prior written permission. Any infringement of our intellectual property rights will result in legal liability.
8. Termination
- We may terminate our services to you immediately if you violate any of these Terms, engage in illegal activities, or fail to pay on time.
- Upon termination, you shall cease using our website and services, and we will not be liable for any losses caused by the termination (except for losses caused by our intentional or gross negligence).
9. Governing Law & Dispute Resolution
- These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China.
- Any dispute arising from or in connection with these Terms, including disputes about the purchase of parking equipment or custom solutions, shall first be resolved through friendly negotiation between both parties. If negotiation fails, either party may submit the dispute to the people’s court where our company is located for settlement.
10. Contact Us
If you have any questions, comments, or requests regarding these Terms & Conditions, please contact us:
- Company Name: Qingdao Shin Innovation Technology Co., Ltd.
- Email: Info@shininnovation.com
- Phone/WhatsApp: +8615166682068
- Address: NO. 557 Dazhushan South Road , Huangdao District ,Qingdao ,China
11. Effective Date
These Terms & Conditions are effective as of January 1, 2026. The revised date will be updated here upon any modifications.
