Frequently Asked Questions

Product

We provide two-post lifts, four-post lifts, simple lifting parking, vertical lifting parking, puzzle parking systems and stack parking systems for residential, commercial and overseas projects.
Yes, our parking systems can be customized to fit standard cars, SUVs, MPVs and other vehicle sizes.
We can provide customized solutions for projects with 50 to 1000+ parking spaces, depending on your site and demand.

Custom & Solution

Yes. We offer fully customized solutions based on your site size, parking quantity, floor height, usage scenario and local regulations.
We usually provide a detailed solution and quotation within one week after receiving your requirements.
For large or complex projects, we can arrange on-site survey; for small projects, we can design solutions based on your site drawings and parameters.

Certification & Standard

All our parking systems comply with CE, EN and other international standards, suitable for Europe and global markets.
Yes, we can adjust design and documentation to meet your regional standards and project requirements.
Yes, we provide official test reports for all products, including CE test reports, to meet your export and project acceptance needs.

Order/ Lead Time / Shipping

Standard orders: 15–25 days. Custom projects: 25–40 days, depending on quantity and design complexity.
We accept small orders for testing, and support full-container orders for official projects.
Yes, we provide professional export packing, sea freight, documentation and customs clearance support for global markets.
We provide commercial invoice, packing list, bill of lading, CE certificate, test reports and other required export documents.

Installation & After-sales Service

Yes, we offer detailed installation manuals, video guidance and online technical support. On-site service can be arranged for large projects.
Our parking lifts are designed for low maintenance. We provide regular maintenance guidelines and quick technical support.
We provide 12–24 months warranty for the whole system and core parts, with long-term after-sales support and spare parts supply.
You can contact us by email, WhatsApp or phone at any time. We respond quickly to solve technical and operation issues.

Still Have Questions?

If you have any other questions not listed above, please contact us directly, and our professional team will reply to you as soon as possible.